Rental Policy Agreement

 

:::::RENTAL PERIOD:::::

Your selected decor items will be delivered approximately 2 days before your event.  The first business day after your event return the items in the prepaid package at the nearest USPS location. 

How far in advance do I need to place my rental order?
We recommend you place your rental order at least 7 days before your event. You can reserve your rental items as early as you would like. If your event is in less than a week please email info@sweetthymes.com for a rush order.

::::: SHIPPING:::::

All items will be shipped with a prepaid return addressed envelope. Once you clean up your party, pack your Sweet Thymes rental items in the envelope provided and mail it at the nearest USPS location. That simple and easy. Return postage is included in the shipping cost at checkout.

At this time Sweet Thymes does not rent items outside of the USA.

:::::DAMAGED ITEMS:::::

Sweet Thymes understands we live to party and sometimes it gets out of hand. Items are expected to be returned in the condition it was sent in, lightly used condition with no stains or marks. If an item is return and is not in the condition it was sent in, i.e. stained, ripped, frayed, dirty, cracked, ect. there will be a charge of 3 times the rental price of the item.

:::::CUSTOM REQUESTS:::::

Not finding what you were dreaming of? Contact customer service and will do our best to find exactly what you are looking to rent for your party. See something in our shop you would like to rent, please send requests and we will work with you to best accommodate requests.